Packet & Letter Automation

Create a better patient experience. Present personalized and branded packets in a timely matter, so patients are prepared and come to their visits educated on what to expect.

Strengthen security and compliance. Create audit trails that enable tracking and tracing, and prevent PHI leaks to the wrong patient.

Improve staff productivity and scheduling loads. Reduce backlogs and increase appointments by automating the scheduling, printing, and mailing of packets. Eliminate manual collation and random compliance inspections through barcode-driven workflows.

Enhance branding and reputation. Ensure all patient-facing communications meet corporate branding guidelines and reduce lead times for messaging changes or new documents from months to days. Easily incorporate marketing materials announcing new services, doctors, and locations.

Optimize printing and mailing expenses. Save thousands every year printing packet content on demand. Leverage digital intelligence to prevent printing packets that won’t arrive in time, and automatically monitor chargeback expenses by department.