Merlyn Evans

Advisory Architect, Integrated Strategy & Solutions Ricoh USA

Merlyn is a customer-obsessed design professional with more than 20 years of experience working in service industries. Citing curiosity as his most important attribute, Merlyn is passionate about reimagining business user experiences to transform how people work so we can unleash their potential and creativity.

Articles by Merlyn Evans

Accelerate automation with composable technology

Insurance firms face intense pressure to automate. Composable technology is a flexible, scalable solution featuring rapid development and deployment.

Automating the claims management process

Digitally savvy customers expect speed and convenience in claims processing, and insurers must automate their claims process to meet that expectation.

Insurance: The cybercriminal’s target of choice

Discover the importance of cybersecurity in insurance, including how to protect your invaluable PII (Personally Identifiable Information) from cybercriminals.

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